Customer Rewards Cloud [CRC]™

Loyalty Rules & Schemes Engine

Loyalty & Engagement needs to go in the same direction. m’loyal™ provides 250+ different kinds of schemes and loyalty logics that can be configured in the platform. Broad categories:

Loyalty Schemes / Logic
- Points based logic, discounts, item wise / SKU point structure, frequency based logic, city / store based, location specific, time specific, bonus schemes – 2x / 3x points and many more..
Engagement Schemes
Customer Lifecycle
Customer Centric
Bonus Schemes
Store Based
Product Category based
Data Sanitization Schemes

Key Features

Define Loyalty Architecture

Set Rules & Structure

Configure Business & Communication Rules

Customer Lifecycle Automation

With over 200 stores across India, we have been strategically defining, bifurcating & targeting customers on basis of various parameters for overall growth of the organization.

This has resulted in increase in repeat customer% ie 67% and attaining highest Average Billing value till date.

Support is quite strong, thanks to live ticketing and support mechanism from the entire team!.

Club.5 has really emerged and taken off in the last 3 years. Customers look forward to reward points! We have been associated with MobiQuest since 4 years now. The analytics based targeted campaigns have help us increase our ATV and repeats. Our preview sales during EOSS from the last 2 seasons have contributed to 68% sales to our total sales in the 1st 2 days.

Sixty Five percent of our customers are loyal customers and managing their experience with us is the most important function at Kalpana.

Our loyalty partner Mobiquest helps us to achieve that on a daily basis. Besides, maintaining the loyalty points tally, their team helps us in structuring & executing new and innovative campaigns based on solid analytics that deliver great results for us and most importantly great rewards to our customers.

It has been a fruitful association with Mobiquest Technologies and we have partnered with them since 5 years.

Having a Loyalty program is a necessity in today’s competitive scenario, but what’s more important is a trusted loyalty partner who helps the business to diversify. Over these years we have
been using m’loyal platform for sending sms to our loyal customers as well as customers’ purchase and visit analysis which has helped us in understanding our customers

New U

Mr. Vijay Shanker
COO-H&B Stores Limited

The entire team is creative & keeps suggesting innovative ways to connect with customers & create new avenues of sales.

We have been on M’loyal loyalty platform for nearly 4 years, and the programme ensures better understanding of customer behaviour and helped us increase both frequency of sales and increase share of wallet. The M’loyal dashboard ensures that all data and performance is available at all times.

MobiQuest has helped us to have an insight and optimum utilization of our existing vast database .

The Orchid is the pioneer of ecotel hotels in India , successfully serving guests since two decades. Our association with MobiQuest since 2016 has been very promising and grown wonderfully well. Using the services of MobiQuest has helped us show case our brand adding to sales revenue. Being the masters in the digital platform domain MobiQuest has

We have the complete analysis of our customers’ right from their first transaction and their life cycle

which has helped us in setting a benchmark across various areas.

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New U

Mr. Vijay Shanker
COO-H&B Stores Limited

The entire team is creative & keeps suggesting innovative ways to connect with customers & create new avenues of sales.

NewU

New U nnn

Mr. Vijay Shanker

COO-H&B Stores Limited

The entire team is creative & keeps suggesting innovative ways to connect with customers & create new avenues of sales.

We have been on M’loyal loyalty platform for nearly 4 years, and the program ensures better understanding of customer behavior and helped us increase both frequency of sales and increase share of wallet. The M’loyal dashboard ensures that all data and performance is available at all times.

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