personalising the xperience for

96 million members

you may not know what your customers want.but m’Loyal does.

Comprehensive Omni-Channel Loyalty Analytics & Marketing Platform

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Fashionista or workaholic

What’s her style?

you may not know what your customers want.but m’Loyal does.

Comprehensive Omni-Channel Loyalty Analytics & Marketing Platform

Schedule Demo

nuts over chocolate or

Fruit maniacs?

you may not know what your customers want.but m’Loyal does.

Comprehensive Omni-Channel Loyalty Analytics & Marketing Platform

Schedule Demo

Customer Loyalty Program, Customer Loyalty Program Solution, Reward Program, Reward Program Software, Loyalty Program Software, Loyalty Program Platform, Reward Program Software

The world's first Comprehensive Omni-Channel Loyalty Sales & Marketing Platform

Acquire

Reward

Engage

Drive Repeat Sales

Reduce operating Cost

Improve Business Efficiency

Drive Business Impact & achieve Higher ROI using m’Loyal. m’loyalTM “Do it Yourself” Platform is the BEST self-service Mobile Loyalty, Data Analytics & Precision Marketing Platform that empowers you with valuable insights essential for FASTER decision making and innovation. Not only does it help reduce operating costs, the platform allows you to personalize the customer experience on the basis of purchase insights and Buying Pattern resulting in Higher ROI and Incremental Sales!

Omni Channel Experience

Dice / Slice your customers based n various parameters
Drive targeted SMS / EMAIL / Social / Mobile Couponing / Video / Audio Campaign to just the right set of customers
Focus on ROI – Schedule analytics based weekly campaigns to drive up ROI tremendously
Track Campaign ROI in real time
Schedule / Align proactive and Reactive campaigns based on actual real time consumer data
Align different campaigns for different consumer segments

ONE Platform is all you need get

The Ten Infrastructure of m’loyal™

Customer Acquisition Infrastructure

Loyalty & Schemes Engine

Campaign manager and ROI Tracker

Real Time Data Analytics Engine

Consumer Mobile App

Business Essentials

Loyalty, Analytics & Rewards platform

Secondary/Tertiary Channel Management
Dealer/Retailer Rewards
Hierarchy & Incentive Management
App based Field data capture
Analytics engine
Paytm Cash Gratification
Third Party Rewards
Booster Incentive communication engine

Cashless Gifting & Payment platform with Mobile App

Creation & Customization
Omni Channel Distribution
Digital Gift Card top up
QR Code Recognition
OTP Authentication
Mobile Tagging
Fraud Mgmnt.
Invetory Mgmnt

Mall loyalty & tenant revshare mgmnt platform

Brand POS Integration
Revenue Share Management
Daily Bill Wise Reporting
Footfall Insights
Mall Invoicing Automation
Mall Retailer Relationship Management
Tenant/Category Insights Engine
Communication & Alert Management
Mall Loyalty & Rewards Platform

Rewards marketplace for loyalty members

Rewards
Coupons
Gift Vouchers
Brands Micro Rewards Store
Points + Cash
Consumer Insights
App
Portal
Social Rewards Integration

Fine Dine Restaurant Table Reservation App

Online Table Reservation
Queue Management
Walk-in Reservation
Communication Work Flow Engine
Real Time Analytics
Loyalty Point Integration
Customer Instant Gratification

Mloyal Bots

Automate ordering process with Bots
Integrate with your existing system
Customize your order workflow
Loyalty support
APIs available
Integrated Payment Gateway

Social Sales Channel Platform

Reseller Platform for Brands and Manufacturers
Integrated social platform enabling selling on popular channels like whatsapp, insta & fb
Create reseller network anywhere
Enable resellers to choose products they can sell & promote in their network
Integrated Multi Level Mktg commission based system for resellers based on their monthly sale
Enable Channel Sales – Enable your Retailers to place contactless order with your Dealers/ Direct Line

Features

E-commerce enabled store
Responsive & theme customizable
DIY Store setup with category & items listing
Create offers & schemes
Promotion & Campaigns management
Integrated payment & loyalty

Mloyal NPS

Globally Business Efficiency is measured by their Net Promoter Score (NPS)
Rule driven transaction triggers
Customers can open link to Rate their experience and share feedback
Feedback Capture Channels
1. SMS
2. Email
3. Bot

Loyalty Shops

Social commerce platform for small sellers
One to one personalized shopping experience
Setup most frequently shopped items for cart
Seamlessly sell on social channels
Allows sellers to self-setup shopping cart, sell in their network and earn commission too

Go Contactless. Save Paper. Ensure Safety

Send Digital Invoice to customers
Integrated with POS
All billing elements plus GST
Accept contactless payment (optional 2 step process)

Easily integrated with your billing system

m'Loyal POS Integrations

Loyalty Pays! Give your customers the convenience to make cashless Payments

Consumers need more and need it quick. Mobile is the changing the way, a consumer interacts with his / her favourite brand. m’loyal™ launches its latest innovation in the mobile loyalty space. Customers can now use their mobile phone to earn and burn points without using cash. Collect points anywhere and burn them any time by simply pointing your mobile phone to a bar code reader or by simply shaking your phone at the POS counter.

m’loyal™ cashless ecosystem is easy to configure, simple to deploy and opens up a plethora of opportunity to enhance the brand – consumer interaction. No more plastic cards, now more cash in your pocket, if you have points flaunt them, use your points to make cashless transactions at the POS and walk off with your goodies and extra points.

Integrated with your POS and loyalty program, m’loyal cashless mobile loyalty allows you to recognize customers, earn and rewards them with their privileges in real time all while doing a transaction at the store. The ease of payment makes the consumer shop more, helps increase frequency of purchase and drives up customer satisfaction index tremendously.

250+ Brands
96 Million
Loyalty Consumers
2 Billion $ + Tansactions

POS-Ecom/Multi Channel Integration
Responsive Member Website
Confiqurable Business Rules + Real Time
Dashboards
Personalised Branded Consumer App

Improve
Business Efficiency

for those who believe in DIY!

Not oly does the m’loyal Multi-Channel Platform impprove business efficency and help reduce operating costs it allows you to personalise the customer experience on the basis of Purchase Insights & Buying Pattern

Loyalty Reward Points

The next level of engagement

The m’loyal do it Yourself Platform is the Best self-service Mobile Loyalty, Data Analytics & Precision Marketing Platform that empowes you with valuable insights essential for FASTER decision making & Business innovation.

Know
Them

Reward
Them

Grow
Them

See How Its Works

Awards and Recognitions

Popular Loyalty And Rewards Programs Live On m'loyal

Some popular Programs

Heroes of Our Story

Mr. Vikas Agrawal

Director: Shoe Express

Shoexpress switched to Mobiquest around 2 years back because of its superior MIS interface, live ticketing and commitment to giving a better ROI on the campaigns. We have not been disappointed and the team has been extremely pro active in planning the monthly campaign calenders and follow up on the execution. Shoexpress now has a database of over 1 lac customers and Mobiquest is helping us to leverage this database to increase repeat visits and build loyalty . We look forward to growing together and engaging in the most productive manner with our customer base with the support of Mobiquest .

Mr. Rohan Jetley

CEO : TGI Fridays India

It has been approx. 4 years since we have associated with Mobiquest Technologies. TGI Fridays India has been one of the most popular Dine In places in India. To run a loyalty program successfully one needs to have the perfect sync between technical, analytical and execution aspects. Our Stars & Stripes Rewards Program has become so popular amongst our customers that they look forward to the rewards they get each time they Dine-in. We have got approx. 84000 Mobile App downloads and over 8 lacs happy, loyal customers. We get timely support from Mobiquest Team for any urgent issue or query. The M’loyal Platform is simple to access and provides comprehensive reports about our customers’ visit and purchase behavior. We are thankful to Entire M’loyal team for their valuable inputs, insights and support provided at every step.
Kudos Team Mobiquest!

Mr Amin Virji

CEO : Inc.5 Shoes

Club.5 has really emerged and taken off in the last 3 years. Customers look forward to reward points! We have been associated with MobiQuest since 4 years now. The analytics based targeted campaigns have help us increase our ATV and repeats. Our preview sales during EOSS from the last 2 seasons have contributed to 68% sales to our total sales in the 1st 2 days.

Support is quite strong, thanks to live ticketing and support mechanism from the entire team!

Mr. Malik Chamdawala

Director : Adamis

Our association with Mobiquest has been a delightful one over the last 9 years, which continues to grow. The contribution that they have been able to add to our business has been immense. The analytics and data base created have helped us understand our customers better and tailor new campaigns and marketing strategies accordingly. In the current scenario, they offer the most cost effective and impactful medium to communicate to your customers. The customer is happy too as they are rewarded regularly. The reporting capabilities of the program is extremely friendly, letting you be in touch with real time sales at multiple stores via your mobile. It is a complete win win situation all the way!

Mr. Raman

Vice President : Red chief

We had our own Loyalty program but when we came in touch with Mobiquest Technologies, we immediately decided to have our m’loyal platform. We have over 134 retail stores and an eCommerce channel for which we required a platform to understand consumer behavior thereby increasing brand awareness and revenue. The day to day analysis and insights shared by Mloyal team has helped us to stand out in the footwear & apparel industry across so many states and increase Repeat Sales. Mostly our campaigns get best ROI which is commendable keeping in mind the industry standard at the moment. Our Referral Initiative in Haryana has been a huge success, thanks to Team Mobiquest. We have the complete analysis of our customers’ right from their first transaction and their life cycle which has helped us in setting a benchmark across various areas.
We look forward to further strengthen our bond with Mobiquest Team by associating with them in other endeavors and initiatives.
Kudos to Team Mobiquest !

Mr. Saurabh Manglani

Marketing Head : Kalpana Sarees

We at Kalpana Sarees have been associated with Mobiquest Technologies since 7 years. It’s been a very fulfilling and progressive journey. Sixty Five percent of our customers are loyal customers and managing their experience with us is the most important function at Kalpana. Our loyalty partner Mobiquest helps us to achieve that on a daily basis. Besides, maintaining the loyalty points tally, their team helps us in structuring and executing new and innovative campaigns based on solid analytics that deliver great results for us and most importantly great rewards to our customers.

The m’loyal platform is extremely easy to use and their customer support team is always prompt in assists our ground staff with their queries. It’s been a wonderful experience, happy to have been on board. Kudos!